Responsible Gaming at wintk — Your Safety Comes First

Our Commitment to Responsible Gaming

wintk believes that gambling should always be a source of fun and leisure, never a source of financial stress or emotional harm. We have built a set of responsible gaming tools directly into the platform so that every player — whether they are betting on BPL cricket, spinning slots, or playing live casino — has easy access to the controls they need to keep their play healthy.

Our responsible gaming framework covers deposit limits, time-out periods, session reminders, account activity reviews, and permanent self-exclusion. All of these tools are available to every registered player at no cost, and most can be activated immediately via live chat support or account settings. Responsible gaming is not a feature we bolt on — it is built into how wintk operates from the ground up.

How to Set a Deposit Limit

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. At wintk, the process takes less than two minutes and can be done entirely through live chat support.

1. 1
   Contact Support

   Open the live chat window and let our team know you would like to set a deposit limit on your account. You do not need to explain why — your request will be actioned immediately.
2. 2
   Choose Your Limit Type

   Decide whether you want a daily limit (resets every 24 hours), a weekly limit (resets every Monday), or a monthly limit (resets on the 1st of each month). You can set one or all three simultaneously.
3. 3
   Limit Takes Effect Immediately

   As soon as the limit is set, it applies to all subsequent deposits — including deposits via bKash, Nagad, and Rocket. If you later wish to raise the limit, a mandatory 24-hour cooling-off period applies before the increase takes effect.

Warning Signs of Problem Gambling

Most people who gamble do so without any problems. However, for some players gambling can become difficult to control. Recognising the early warning signs is the first step toward getting things back on track. Ask yourself honestly whether any of the following describes your experience:

• You spend more money gambling than you originally planned to, and find it hard to stop once you have started a session.
• You gamble to recover money you have already lost, sometimes referred to as "chasing losses."
• Gambling is affecting your relationships, work performance, or daily responsibilities in a negative way.
• You feel anxious, irritable, or distressed when you are not gambling, or when you try to cut back.
• You have borrowed money, sold possessions, or used funds intended for essential bills or household expenses to fund gambling.
• You feel the need to gamble with larger and larger amounts to feel the same level of excitement that smaller stakes used to provide.

Age Verification — 21+ Only

wintk strictly prohibits gambling by anyone under the age of 21. We verify the age and identity of every player as part of the account registration process, and we carry out additional checks on accounts where age may be uncertain. Providing false age information during registration is a serious violation of our Terms and Conditions and will result in immediate account closure and forfeiture of any balance.

If you are a parent or guardian in Bangladesh and are concerned that a person under 21 in your household may be accessing gambling websites, we strongly recommend using device-level parental controls or browser filtering tools to block access to gambling content. These tools are available for both Android and iOS devices as well as desktop browsers. Please contact your device manufacturer or mobile network provider for guidance on setting up parental controls.